FAQ

DPC is a health care model that is improving the way physicans practice medicine. I contract directly with you and no insurance providers. I do not take insurance and you pay me directly for your primary care health needs. By eliminating the team of people needed just to bill insurance, and by lowering the administrative hassle of dealing with insurance, I can offer very low cost, high quality care and give you the TIME you need with your physician.

That’s great news! I am very passionate about preventative care and will be able to educate you and guide you down the right path thru each season of life. Health can also take unexpected turns and how awesome to have a doctor at your fingertips.

Chances are you will at some point get unexpectedly sick or have an inconvenient health care need. You may be out of town, or would like to avoid the ER or Urgent Care. When medically appropriate, most of these situations can be taken care of at my clinic or over the phone.

With out-of-pocket deductibles close to or over $5,000, it doesn’t take much more than a trip or two to Urgent Care or the ER for the cost of aLine Health to be well worth the low monthly fee.

ALL office visits, phone calls, texts, emails. NO COPAYS.

TIME!- We will save you time on accessing and utilizing the health care system and give you the time you need with the doctor.

Minor Procedures like ear wax removal, abscess drainage, toenail removal, breathing treatments and others.

Injections like B12, Antibiotics, and Toradol.

Nutrition Education

Wellness and Prevention Plan

Access to low cost labs and imaging.

Forms filled out for free.

We will advocate to get your medications for the lowest cost possible.

** Coordination of Care** This is one of the most important aspects. I will coordinate with home health, PT, specialists, hospitalists, labs, imaging centers, your work, pharmacies to help advocate for you.

Access to low cost wholesale medications dispensed directly from the office! Decrease pharmacy headaches and hassles.

First and Foremost this is NOT insurance.

This membership will not cover any services outside of my clinic. Hospital Care, Specialist Care, Home Health, Durable Medical Equipment (unless I have it at my office) is not covered by this membership.

Medications are not covered. A lot of typical primary care medications are offered at a very low price at my clinic.

Labs are not covered, however, you will have access to the low cost prices that I have negotiated for you.

I do not currently do DOT physicals, but I hope to take this course within the next year.

Urine Drug Screen- 10$

Laceration Repair- 10$

Skin Biopsy- 10$

Steroid Shot – 10$

Otherwise, all the other procedures, treatments, or shots I provide are included.

Emergency/Urgent Care. Emergencies such as heart attacks, strokes, asthma attacks, and trauma need to be seen in the ER ASAP. If during clinic hours I can care for some of your urgent care needs.. This membership does not guarantee 24/7/365 care for all your medical needs. It is intended for high quality primary care services and some of your urgent care needs. We can communicate very easily and quickly about these situations when they arise.

110$ enrollment fee- one Time non-refundable

That is not problem.

If you have voiced a complaint that we cannot satisfy together or other circumstances come up, we will gladly allow you to terminate your membership.

We do request a 30 day written notice of cancellation.

If you choose to rejoin, re-enrollment fees will be applied ($100/re-enrollment).

All outstanding payments will be due at the time of cancellation.

This is a month by month membership that EITHER of us may cancel.

There will be no refunds of fees paid, as I bill in arrears- meaning after the month has passed.

Also something to keep in mind. In order to continue to offer value and time to my patients, I will have a small panel size. If you decide you want to sign back up, you may have to be placed on a waiting list if my panel is full. There is no guarantee of spots available to sign back up.

If you do return to the practice-Which would be great- you will not be able to cancel again and join back. This is in in place to avoid those who want one month of service here or there and sign up and cancel multiple times. The idea of this model is to foster a long term personal relationship in order to best take care of you.

NO. I hope this is perfectly clear. NO.

No problem. You can absolutely be a member at this practice.

I do recommend that ALL individuals have an insurance policy, however I do understand life circumstances and costs can make that hard to do.

You can still be a member here and we can find you the lowest cost options for other health care needs not covered by your membership. Remember this is not insurance and will not cover outside services.

There are health care sharing ministries that pair nicely with this model if traditional insurance is not feasible for you. Ask me about this.

I want this clinic to be a welcoming, professional, respectful and compassionate place. Personally, I place a high priority on Faith, family, friends, honesty, open communication, punctuality, honoring my commitments, integrity, and open mindedness. In the medical world I believe continuity of care, lowering costs, empathy towards ones’ background and life circumstances, and access to health care are very important. These are high standards to live up to personally and also medically as a doctor, mother, wife, and business owner. I will strive for these daily. I will fall short. I also understand you will fall short, as we are both human. I am thankful for Grace and require it daily. I ask if your expectations of me and this clinic are not being met, please discuss this with me and I will do the same with you. To make any HEALTHY relationship work there must be boundaries and realistic expectations on both sides.

I want to respect your time as I know it’s very important to you and your family.
Please respect mine as well.
Please don’t be rude to my staff.
If you feel someone has been disrespectful to you, please let me know.
Open communication is very important to me, if you have an issue or a complaint I would love to hear it and work through it together.
If I am not available in the office, there will be multiple ways of contacting me. We will discuss this in detail when we meet and sign you up.
I will take time off for family, vacation, and self care. I have educated my patients on this need endlessly, and I am going to start listening to my own advice. I can take much better care of those around me if I am healthy myself.